Customer Service
Residential customer service, emergencies, gas leaks,
service interruptions, account inquiries, and moving.
800-592-2000
Tech Center
Customer service for Business Customers.
800-340-9822
Hearing Impaired TTY Line
800-322-8242
Shareholder/Investor Services
781-441-8338
Dig Safe
888-344-7233
Gas Sales:
866-678-2744
Credit - Residential Customers
866-861-6225
Credit - Business Customers
800-340-9822
New Construction - Electric
Includes installing new electric services, upgrading or moving
a service, and temporary disconnection of a service.
888-633-3797
New Construction - Gas
Includes installing new gas service, as well as gas
home heating equipment sales and service.
866-678-2744
Account Executives and Customer Service Engineers
A
list of representatives specifically for Commercial and Industrial customers.
Streetlight Repairs
Voicemail Box
800-785-4837
Energy Efficiency - Residential
781-441-8720
Energy Efficiency - Business
781-441-8592
Energy Efficiency - Cape Cod Residential & Business
Administered by the Cape Light Compact.
800-797-6699
Status of Residential Assistance Rate Application
800-566-2080
Claims
Voicemail box.
866-678-2792
