If you experience a service interruption please:
- Call NSTAR Electric at 800-592-2000 to report your outage.
- Stay clear of all fallen tree limbs and electrical wires as well as anything they are touching - such as puddles and metal fences.
- Disconnect appliances that will go on automatically when the power is restored. These include refrigerators, stoves, furnaces and water heaters.
- Turn off appliances such as washers, dryers, computers and TV's. Once power is restored, turn appliances back on one at a time to avoid a power surge.
- If using candles or matches, be extremely careful.
- Food in your refrigerator will keep for 6 to 9 hours, and food in your freezer will keep between 36 and 48 hours. It will help to minimize the number of times the door is opened.
- In the winter, dress in layers and wear a hat.
